Privacy Policy

We will not, without your permission, sell, publish or share information you entrust to us that identifies you or any person.

Our Commitment to Privacy

Your privacy is important to us. In order to better protect your privacy, we provide this explaining our information practices and the choices you can make about the way your information is collected and used. By providing personal information to RateGravity, Inc. through our website rategravity.com, you agree and consent that we may collect, use, and disclose your personal information in accordance with this policy.

What type of information do we collect?

We collect the following type of information:

  • Personally identifiable Information such as such as your name, e-mail, phone, and other personally identifiable numbers when you interact with us for service, support, and registration
  • Your username and password to allow access to our products and services
  • Information about a real estate and/or loan transaction in which you are involved
  • Contact information of other people in the transaction process
  • Information about your system as it interacts with us such as your IP address and browser information, cookie information, and the page you request
  • User feedback, community and forum discussions, chats and other interactions at our Site

What do we do with your information?

We take the responsibility of and stewardship of your information seriously. We may use your information for the following:

  • To operate our business
  • To help our customers improve their real estate and/or loan transaction experience. This means: we help them make or save money, be more productive, be in compliance, be more informed, or reduce risk.
  • To help us improve your experience with our products
  • To tell you about products, services, and reports available to you
  • To publish or share combined information from many users, but only in a way that would not allow you or any person to be identified.

We will never do the following with your information:

  • Without explicit permission, sell, publish or share data entrusted to us by you that identifies you or any person
  • Limit or prevent your ability to correct, amend or delete any of your information on our Site

How do we secure your information?

  • We use accepted best methods to protect your information. We review our security procedures carefully
  • We comply with applicable laws and security standards
  • Your sensitive information, such as passwords and social security numbers, is stored in a hash table and transmitted securely
  • Our staff is trained and required to safeguard your information

Cookies

When you visit our website we will record various data that will help us better understand how our visitors use our site and better serve our customers. This data includes, but is not limited to: the IP address of the computer you are using, browser and platform types, domain names, access times, how you linked to our website, and how you navigated through our website.   We may use advertising companies or work directly with companies with whom we have joint marketing arrangements to place advertisements about RateGravity on other websites. We may use cookies, re-marketing pixels, and other technologies to collect and share information about your internet activity for market research and to develop marketing materials we think would be of interest to you. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking: http://preferences-mgr.truste.com.

Links to Third Party Websites

Our Site may contain “links” to other Sites. We cannot be responsible for the content or privacy practices employed by other Sites. We encourage you to review the privacy policies of these Sites before disclosing any personal information to or through them.

Your Consent to This Privacy Policy

By using this Site, you agree to this Privacy Policy. This is our entire and exclusive Privacy Policy and it supersedes any earlier version. Our Terms of Use take precedence over any conflicting Privacy Policy provision. We may change this Privacy Policy by posting a new version of this Privacy Policy on this Site which it is your responsibility to review.

How to Contact Us

If you believe that RateGravity has not adhered to this Privacy Policy, please contact us by email at support@rategravity.com and we will use commercially reasonable efforts to remedy the problem.

Legal Disclaimer

This Site operates “AS-IS” and “AS-AVAILABLE,” without liability of any kind. We are not responsible for events beyond our direct control. This Privacy Policy is governed by the laws of Massachusetts, excluding conflicts of law principles. Any legal actions against us must be commenced in Massachusetts within one (1) year after the claim arose, or such action(s) will be barred.

Opting Out

If you would like to cancel your account and/or unsubscribe from our email list, email us at support@rategravity.com and we will assist you.